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PLEASE READ CAREFULLY, the following conditions apply to all tours program operated by XA Travel (Singapore) Pte Ltd, herein after referred to as the "The company". The purchase of any tour program offered by the company, constitutes a contractual arrangement between you and the company, and represents your acceptance of the company Terms & Conditions set out herein. Please ensure that you read carefully and understand these Terms & Conditions prior to booking. You are deemed to have read, understood and accepted the following policies upon booking.
Without limitation, participants shall assume all the risk of, and agree that XA Travel (Singapoare) Pte Ltd, and its directors, agents and/or employees, shall not be liable for any losses and/or damages, whether direct or consequential arising out of, from or in any other manner related to any act of God or public enemies, arrest, restraints of any government or rulers of people, piracy, war, revolution, extortion, terrorist activity, threatened or actual rebellion, political upheaval, civil unrest, riots, fire, lockouts, explosion, collision, weather conditions, dangers incident to the sea, mechanical or construction failures or difficulties, diseases, local laws, abnormal conditions or developments, closure of airports/seaports/hotels/train stations, carrier or supplier logistical problems, computer problems stranding, food or water poisoning, illness, grounding, perils of the sea, rivers, canals, locks or other waters, perils of navigation of any kind, theft, accident to or from machinery, boilers, or latent defects even though existing at commencement of the trip, desertion or revolt of crew, or lost/damaged/delayed luggage or any causes that are not within the control of XA Travel (Singapoare) Pte Ltd.
Participants further agree that XA Travel (Singapoare) Pte Ltd and its directors, agents and/or employees shall not be liable for and hereby waive all and any claims for losses or damage to or loss of property or injury to or death of persons due to any act or omission of any persons or from our rendering any of the services and accommodation on this tour (whether arising out of negligence or otherwise), whether arising out of contract, tort or otherwise. Participants are required to observe the laws and regulations of the host country. The company shall not be held responsible for any infringements of the law by any participants.
Participants must follow the designated itinerary during the official tour program. The company reserves the right to make any other amendments without prior notice.
If there are less registered participants than intended, we reserve the right to cancel the trip. In the event this tour is cancelled, all deposits and other monies paid by participant will be promptly refunded exclusive of bank fees and charges.The right is reserved to decline or accept any persons as a member of the tour and to require any individual to withdraw from the tour at any time, if the tour leader deems his/her act of conduct is determined to or incompatible with the interest, harmony, comfort or well being of any participants, or results in any penalty to the operators.
Deposit amount is varied per trip basis. Deposit is due at time of registration, on a first-come-first-served basis. No reservation would be considered. Balance of the tour costs is due 30days prior departure date.
Cancellation must be submitted in writing. Deposits are non refundable and non transferrable. Cancellations received 11 to 29 days before departure are subjected to additional SGD500 cancellation fees. Cancellations received 1 to 10 days before departure date are not eligible for any refund. No refunds are provided for unused service.