2012 - 2020 XA Travel (Singapore) Pte Ltd | TA 02408

PRIVACY POLICY

We understand that booking online will require your trust in giving us your personal and confidential information. Our team is strongly committed to protect your privacy and safeguard your interests in accordance to our data protection standards. Your information will not be shared, rented, sold or forwarded to any third party. By using our website, you have indicated your acceptance in our privacy practices described herein. Please kindly read this privacy policy carefully to get a clear understanding on how we collect, use and handle your information.

1. COLLECTING YOUR INFORMATION

Personal Information – During the reservation or booking process on our website, you may be required to fill in your personal details such as name, contact number, mailing and email addresses, billing information such as your credit card details. This includes any travel companions that may be travelling along with you and/or you are making a reservation on their behalf. You should therefore obtain their consent prior to the booking process. There may be times where you may choose not to provide us with certain information like your travel preferences, however, this will limit us in maximizing your user experience. Other than the booking process, we also collect information from you when you register your details with us, subscribe to our newsletter, provide feedback or fill up our enquiry form.

Information from third-party sources – Some personal and non-personal information about you may be collected from affiliated companies, partners and other independent sources. Some examples are updated personal details, your demographic information, purchase history where these may be added to our customer database.

Automatic information – When you are browsing our website, information relating to your computer such as your IP address, web browser software information may be collected to facilitate security checks. All transactions are processed through a gateway provider and are not stored or processed on our servers.